Frequently Asked Questions

Frequently Ask Questions

• How quickly will I receive the photos?

  • Usually between 24-36 hours

• Do I need to be there for you to take the photos

  • No. I have Supra Key access, and if the home has a lockbox, just mention the code in the note section when booking the photo shoot. 

• How do I pay the invoice

  • After I send the photos to your email address, I will send a bill to your email address. You may pay it online, or send a check to my business address. 

• How do I download the photos

  • PC: If you know how to unzip a file, you are set. But if You don't the following video will visually show you how to unzip a file. 

  • MAC: Just double click zipped folder to extract picture files from file.